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Frequently Asked Questions
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 How do you charge?
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I charge an hourly rate, differentiating me from contingency based collection agencies and attorneys and allowing me to be more customer service oriented. As a contractor, I am a part of your customer service team!
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What is your rate of success?
- Depends on the quality of the receivables! We should be able to significantly improve the A/R turnover rate to increase cash flow.
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What is your method?
- I treat all people with respect to resolve payment issues and reach mutually satisfying results.
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What if your attempts to collect do not work?
- If polite, persistent, professional contact does not net results, it is time to evaluate other options – collection agencies and legal actions. I can help my clients make these decisions and move in that direction.
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Do you have a minimum amount to collect?
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I do not have a minimum. What are you willing to pay for? A phone call usually takes a minute or two. Purchase an hour of my time and we can contact 30 – 40 debtors or contact the same debtor 30+ times. It is the client’s decision, as are all parameters of the collection process.
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What is the oldest account you are willing to work on?
- I will make the same top effort even on an aged account. Again, that is a client decision. Sometimes people do pay their bills even at 2 – 4 years of age, if handled correctly. On the other hand, the older a bill is the less likely to have positive collection results.
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